Shipping and delivery

[Last updated 6th November, 2026]

My shop is small and run only by 1 person. I try my best to include as much information as I can! If you have a question that isn't answered on this page, please shoot me an email at madebychert@gmail.com and I'll get back to you as soon as I can.

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What shipping and delivery options do you have?

I'm trying to ship to as many countries as possible! Currently, there is only shipping available for Australia, but I'll be adding delivery options for everywhere in the world but Germany! There is standard and express shipping available for Australia.

I will always ship packages through AusPost.

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How do you deliver my order?

All orders are carefully packaged by me! I will drop off your package to the post office within 3 business days of you placing your order. I'm unable to ship internationally on weekends as they're closed and cannot accept packages.

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Can I change the shipping address after placing my order?

Please double check carefully that you've written the right address when placing your order. If you need to change your address, send me an email at madebychert@gmail.com immediately.

If the package has not been shipped, I can change it for you.

If the package has been shipped, I will try to get in contact with the courier company to redirect the parcel. You may need to pay a redirection fee.

Incorrect shipping information may lead to a failed delivery, in which case I will not be able to send a replacement.